Privacy Policy

At MusicAI.ai, we value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our AI-powered music creation tools.
By accessing or using MusicAI.ai, you agree to the terms described below.

1. Information We Collect

We collect information to operate, improve, and personalize your experience on MusicAI.ai.

a. Information You Provide

When you sign up, subscribe, or reach out to us, we may collect:

  • Name and contact details (such as email)
  • Billing and payment information
  • Project or account preferences
  • Any messages or inquiries you send to our team

b. Usage Data

We automatically gather limited, non-personal data to understand how users interact with our platform, including:

  • IP address, browser, and device type
  • Pages visited, duration, and actions taken
  • Prompts entered for AI music generation and general usage statistics
  • Referring URLs and approximate geolocation (city or country level only)

c. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Improve user experience and platform performance
  • Remember settings and preferences
  • Analyze usage trends and optimize our AI Music Generator services

You can disable cookies through your browser settings, though some features may not function properly.

2. How We Use Your Information

Your data enables us to:

  • Operate and enhance our AI Music Generator platform
  • Provide technical support and resolve issues
  • Send important updates or product information
  • Process payments securely through trusted providers
  • Detect misuse, prevent fraud, and meet legal obligations

We do not sell or share personal data with unauthorized third parties.

3. Data Protection and Security

MusicAI.ai uses SSL/TLS encryption, secure servers, and limited-access protocols to protect your information.
Only authorized personnel have access to sensitive data.

While we take strict precautions, no system can be 100% secure. We continually improve our safeguards to minimize risks.

4. Data Retention

We retain your information only as long as needed to:

  • Provide services and fulfill our obligations
  • Comply with applicable laws and regulations
  • Resolve disputes or enforce agreements

When you delete your account, your personal data will be permanently deleted or anonymized within 30 days.

5. Your Privacy Rights (GDPR & CCPA)

Depending on your jurisdiction, you may have rights to:

  • Access – Obtain a copy of your personal data
  • Correction – Update inaccurate information
  • Deletion – Request permanent removal of your data
  • Portability – Receive your data in a transferable format
  • Objection – Opt out of marketing or data processing

To exercise these rights, contact [email protected].
We aim to respond within 30 days.

6. Third-Party Services

We collaborate with reputable third-party providers for:

  • Payment processing (e.g., Stripe, PayPal)
  • Analytics and performance tracking (e.g., Google Analytics)
  • Hosting and cloud storage (e.g., AWS, Cloudflare)

These partners follow strict data protection standards and only process information as required to support our services.

7. Children’s Privacy

MusicAI.ai is intended for users aged 13 and above.
We do not knowingly collect data from minors.
If such information is discovered, it will be promptly deleted.

8. International Data Transfers

Your information may be stored and processed across multiple countries where our servers or service providers operate.
All transfers comply with applicable privacy laws, including GDPR and equivalent international standards.

9. Policy Updates

We may update this Privacy Policy periodically to reflect new features or regulatory changes.
Revisions will be published on this page with an updated “Last Revised” date.
In the event of major updates, users may be notified via email or dashboard alerts.

10. Contact Information

For privacy-related questions or requests, please reach out to us at:
📩 Email: [email protected]
🌐 Website: https://www.musicai.ai

Our support team is available Monday to Friday, 9:00 AM – 6:00 PM (UTC) to assist with privacy concerns.